Last updated: April 1, 2024

This Privacy Policy outlines how Redemption Apps, Inc. (“Grace”, “we”, “us”) uses your personal information through our website – begingrace.com, our mobile applications, our interactions with you through other modes of communication (such as SMS or instant messaging), and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

Users deserve transparency regarding how we work, particularly when it comes to their data. This Policy is one part of that transparency. It documents what data we collect, how we keep it secure, and describes how we use that data to improve our Services for everyone. Here are the top level points:

• When you use Grace, we collect data including your name, phone number, email, and IP address. We use this data to run Grace, inform improvements to our Services, keep you safe, and comply with all applicable laws.
• Keeping your conversations with Grace private and safe is our top priority, and we will never sell or share your data for advertising or marketing purposes. We have strict internal controls over the use of and access to user data.
• You agree to follow our Acceptable Use policy. When you talk to Grace, you should not try to get it to talk about harmful, abusive, or illegal topics. You also should not attempt to evade our security measures or learn about the models, algorithms, prompts, or source code of Grace. If our automated systems detect this activity, you may be suspended.

Information We Collect

Information you provide to us

• Contact and account information, such as your name and email address.
• Content and metadata of any messages that you send using the Services directly.
• Communications that we exchange with you, including when you respond to our surveys or contact us with questions, feedback or otherwise.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Automatic data collection. We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, online resources and our communications, such as:

• Device data such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers, language settings and general location information such as city, state or geographic area.
• Online activity data such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened or otherwise engage with our communications.

We use the following tools for automatic data collection:

• Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.